Windows 11 · How-To

How to Fix No Sound in Windows 11

By , Editor · · Original guide
The short answer

Click the speaker icon on the taskbar, open the arrow beside the volume slider, and select the device you are actually listening on — the wrong default output causes most sudden silence. If that doesn't do it, work down in this order: unmute (master level and each app in Volume mixer), run the audio troubleshooter under Settings > System > Troubleshoot, restart the Windows Audio service, then update or reinstall the audio driver in Device Manager. If Device Manager flags the audio device with a code, the code table near the end tells you which of those steps to jump to.

The quickest fix for no sound in Windows 11 is almost always the output device. Click the speaker icon at the right of the taskbar, click the arrow next to the volume slider, and pick the speakers or headphones you are actually using — Windows often keeps sending audio to an HDMI monitor, an unplugged headset, or a Bluetooth device that has dropped out. If that does not bring the sound back, work through the checks below in order: they go from the thirty-second fixes to the ones that take a few minutes, and one of them resolves the vast majority of "no audio" cases.

This guide applies to Windows 11 (all current editions — Home, Pro, Education and the Enterprise/Server SKUs that ship the desktop experience). The menu names are current as of August 2026; Microsoft occasionally moves a setting between builds, so exact wording may differ slightly on very new or very old versions.

1Pick the correct output deviceSpeaker icon › choose output2Check mute and volume levelsVolume Mixer › per-app levels3Run the built-in audio troubleshooterSettings › System › Sound4Restart the Windows Audio serviceservices.msc › Windows Audio5Update or reinstall the audio driverDevice Manager › SoundSound is back
How to fix no sound in Windows 11 — work down until audio returns.

1. Pick the correct output device

Windows can play to only one default output at a time, and it silently switches when you plug in a monitor, dock or headset. This is the number-one cause of "sudden" silence, and it is the first check in Microsoft's own Fix sound or audio problems in Windows article too.

  1. Click the speaker icon on the right of the taskbar (in the system tray, next to the clock).
  2. Click the arrow (>) to the right of the volume slider to open the list of connected audio devices.
  3. Choose the device you want to hear — for example Speakers, Headphones, or your Bluetooth headset.
  4. Play something to test. If the list is empty or your device is missing, open Settings > System > Sound and check under Output — jump to step 5 if no device appears at all.
Fast path

The full sound page is Settings > System > Sound. It is the single best place to confirm the selected output, raise the master volume, and see whether a device is muted or disconnected. Get there instantly by right-clicking the speaker icon and choosing Sound settings.

2. Check mute and volume levels

It sounds obvious, but a muted app, a zeroed slider, or a hardware mute key accounts for a surprising share of silent PCs — and the master volume and per-app volume are separate.

  1. Click the speaker icon and confirm the master volume slider is up and not showing a crossed-out (muted) speaker. Click the speaker glyph once to unmute if it is.
  2. Check any physical controls: a mute key on the keyboard, a volume wheel on a headset, or a hardware mute switch on external speakers.
  3. Open Volume mixer — right-click the speaker icon and choose Open volume mixer, or go to Settings > System > Sound > Volume mixer — and make sure no individual app is muted or turned all the way down.
Caution — the app may be sending audio elsewhere

In Volume mixer, each running app has its own output device as well as its own level. If a browser or game is set to a different device from your system default, it will be silent even though everything else plays fine. Confirm each app's device matches the speaker you are listening on — Microsoft's guide to app audio not working while system sounds do walks through exactly this check under Apps in the mixer.

3. Run the built-in audio troubleshooter

Windows 11 can diagnose and fix many audio faults automatically — wrong default device, a stopped service, or a disabled endpoint.

  1. Open Settings > System > Troubleshoot > Other troubleshooters.
  2. Find the Audio (playing audio) entry and click Run.
  3. On current Windows 11 builds this opens the guided audio troubleshooter in the Get Help app — the same hand-off Microsoft describes in its sound and audio troubleshooting steps. Follow the prompts and let it apply any fixes it recommends.
  4. You can also start the same flow by right-clicking the speaker icon and choosing Troubleshoot sound problems.

4. Restart the Windows Audio service

If audio was working and stopped — often after sleep or a driver update — the Windows Audio service may have hung. Restarting it (and its two companions) is a clean, reversible fix.

  1. Press Windows + R, type services.msc, and press Enter.
  2. In the list, find Windows Audio. Right-click it and choose Restart.
  3. Do the same for Windows Audio Endpoint Builder and Remote Procedure Call (RPC), which the audio stack depends on.
  4. While each is selected, confirm its Startup type is set to Automatic (double-click the service to change it if needed).
Tip

If you would rather use the keyboard, the same restart can be done from an elevated terminal:

net stop audiosrv && net start audiosrv

Run it from Terminal (Admin) — right-click the Start button to find it.

5. Update or reinstall the audio driver

A corrupted or mismatched audio driver — common after a feature update — can leave you with no output device at all. Update it first; reinstall if updating does not help.

  1. Right-click the Start button and choose Device Manager.
  2. Expand Sound, video and game controllers.
  3. Right-click your audio device (for example Realtek, Intel or a headset name) and choose Update driver > Search automatically for drivers.
  4. If Windows says the best driver is already installed but sound is still broken, choose Uninstall device instead, tick Attempt to remove the driver if offered, then restart the PC. Windows reinstalls a fresh audio driver on reboot.
Caution — get drivers from the maker, not a random site

If Windows Update cannot supply a working driver, download it only from your PC or motherboard manufacturer's official support page for your exact model. Third-party "driver updater" tools are a common source of the wrong driver — and of unwanted extras.

Still no sound?

If you have worked through all five steps and the PC is still silent, the cause is usually physical or a bad update:

  • Check the connection. Try a different cable, a different port, and — for a 3.5 mm jack — the port on the back of a desktop rather than the front.
  • Confirm the device is enabled. In Device Manager, a small down-arrow on the audio device means it is disabled; right-click and choose Enable device.
  • Roll back a bad update. If audio broke right after a Windows or driver update, roll the driver back (Device Manager > the device > Properties > Driver > Roll Back Driver) or uninstall the recent quality update from Settings > Windows Update > Update history > Uninstall updates.

Device Manager error codes on the audio device

When Device Manager marks your audio device with a yellow exclamation point (Step 5), it also gives a numbered code — and that code says exactly what is wrong, which saves you guessing. The codes and messages below come from Microsoft's error codes in Device Manager article; the internal problem names in brackets are from the Device Manager error messages reference for Windows drivers.

CodeMessage on the deviceWhat to do
Code 10 This device cannot start. [CM_PROB_FAILED_START] The driver loaded but the device wouldn't start. Update the driver, taking the latest from your PC or motherboard maker if Windows finds nothing — Step 5.
Code 19 Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. [CM_PROB_REGISTRY] Uninstall the device and reinstall the driver; if that fails, roll back to the last known-good configuration.
Code 22 This device is disabled. [CM_PROB_DISABLED] Nothing is broken — the device was turned off. Right-click it in Device Manager and choose Enable device.
Code 28 The drivers for this device are not installed. [CM_PROB_FAILED_INSTALL] No driver is present at all. Install one: uninstall the device, then use Scan for hardware changes, or install the maker's driver package — Step 5.
Code 31 This device is not working properly because Windows cannot load the drivers required for this device. [CM_PROB_FAILED_ADD] Update the driver to the latest version from the hardware maker.
Code 39 Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. [CM_PROB_DRIVER_FAILED_LOAD] Reinstall the driver by hand: uninstall the device, restart, then scan for hardware changes so Windows installs a fresh copy.
Code 43 Windows has stopped this device because it has reported problems. [CM_PROB_FAILED_POST_START] The hardware itself reported a fault. Reinstall the driver; if it returns, check the hardware documentation or contact the manufacturer.
Code 45 Currently, this hardware device is not connected to the computer. [CM_PROB_PHANTOM] You are looking at a device that isn't plugged in — typically a headset or dock shown by Show hidden devices. Reconnect it and the code clears itself.

Frequently asked

Why is there no sound on my Windows 11 PC all of a sudden?

The most common cause is that Windows is sending audio to the wrong output device — for example an HDMI monitor, a disconnected headset, or a Bluetooth speaker that is no longer in range. Click the speaker icon on the taskbar, open the output picker with the arrow next to the volume slider, and select the device you are actually listening on. If that does not help, a muted level, a stopped Windows Audio service, or an audio driver that failed after an update are the next things to check.

How do I run the audio troubleshooter in Windows 11?

Open Settings > System > Troubleshoot > Other troubleshooters and run the audio item. On current versions of Windows 11 this launches the automated audio troubleshooter in the Get Help app, which checks devices, services and settings for you. You can also right-click the speaker icon on the taskbar and choose Troubleshoot sound problems to start the same flow.

How do I change the volume for one app without changing everything?

Use Volume mixer. Right-click the speaker icon on the taskbar and choose Open volume mixer, or go to Settings > System > Sound > Volume mixer. Each running app has its own slider and its own output device, so you can raise a browser or game that is too quiet, unmute an app that was muted on its own, or send one app to a different speaker.

Sound still does not work after all the steps — what now?

Restart the PC so a freshly installed driver loads cleanly, then test again. If there is still nothing, download the audio driver directly from your PC or motherboard maker's support page rather than relying on Windows Update, check the physical connection and try a different cable or port, and confirm the device is not disabled in Device Manager under Sound, video and game controllers. A recent Windows update that broke audio can also be rolled back from Windows Update history.

More Windows help

Browse all how-to guides for more current Windows 11 walkthroughs, or dig through the windows-now.com archive of restored community posts going back to the Windows XP and Vista era.